Heidi Willbanks
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heidi willbanks
Content & Product Marketing Leader | Cybersecurity, AI & B2B SaaS

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I help companies figure out how to talk to people about complicated products clearly, credibly, and in a way that connects with the people they're trying to reach.

My work sits at the intersection of product marketing, content strategy, and go-to-market (GTM). I translate technical capabilities into strong positioning and useful content, then work across Product, Sales, Demand Gen, and other teams to make sure the story holds together everywhere it shows up.

I've spent much of my career in cybersecurity and B2B technology, where the products are complex, the audiences are skeptical, and vague claims don't get you very far. I like making complicated things easier to understand without making them overly simplistic.

How I Work

​Translate Complexity Into a Clear Story
I get deep enough into the product to understand what it does, then turn that complexity into messaging that makes sense to technical and business audiences.
Connect Capabilities to What Customers Care About
Features only become meaningful when people understand what they help them do. I connect product capabilities to customer challenges, outcomes, and business value.
Create Alignment Around a Message
Good positioning doesn't live in a messaging document. I work with Product, Sales, Demand Gen, Enablement, and SMEs to build a story teams can understand, trust, and use.
Build Content That Has a Job to Do
I think about content as part of a larger system, not just an asset library. From thought leadership and solution campaigns to product launches and sales enablement, I create content designed to help people understand, evaluate, and decide.

See My Work
Explore my portfolio to see how I've translated complex products and ideas into everything from thought leadership and technical research to sales content, video, and customer stories.
View My Portfolio
Contact Me
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  • Home
  • Portfolio
    • Strategic Content & Thought Leadership
    • Product Marketing & GTM Content
    • Research & Technical Content
    • Customer Stories
    • Video & Visual Storytelling
  • Case Studies
  • Testimonials
  • Contact me